Masterclasses

Listening & Communication Masterclass

We've successfully trained clients from:

Learn simple and easy-to-apply frameworks that optimise communication including effective listening, establishing boundaries and having difficult conversations whether giving feedback, firing someone, dealing with mental health issues or grievance procedures.

Bolsters wellbeing and CSR strategy that attracts and retains the brightest and best and reduces absenteeism, disputes and legal claims.

What you will learn

Overview

  • The different types of communication
  • The benefits 
  • The most impactful communication styles
  • Components of effective listening
  • The art of difficult conversations
  • The power of questions
  • Tools to optimise effective listening
  • Easy to use resources for home

Benefits

  • Better stress management
  • Increased focus and productivity
  • Increased motivation and resilience
  • More effective communication
  • Stronger teamwork and leadership
  • Greater wellbeing and happiness
  • Reduced sickness and absence
  • Reduced grievance procedures
  • Higher retention and attraction rates

As Featured In:

How sessions work?

THE 3-STEP APPROACH

understand create transform
ico understand

UNDERSTAND

I spend time getting clear on corporate pain points and strategic goals so I can bespoke my training to optimise organisational effectiveness. I work across a range of industries from construction, law and finance to property and the public sector and find leveraging coaching, counselling, creative and commercial skills make for optimum engagement and results.

ico create

CREATE

I create safe, fun and inspiring workshops where attendees feel comfortable collaborating with one another. I thrive building relationships with people across all industries with a plethora of challenges and have cracked the code for achieving maximum engagement, transformation and growth. My interactive coaching style is key to my success.

ico transform

TRANSFORM

I teach expert-inspired content in a dynamic, interactive and fun style that empowers and transforms. Live practise of easy to use toolkits embeds learning and team building while easy to follow takeaway toolkits empower attendees to practise newly-won superpowers in their daily lives to maximise transformation and results.

What clients say

WHY WORK WITH ME?

As a lawyer turned Success Coach and Corporate Wellbeing Trainer, I’m a commercial creative hybrid with a dynamic, interactive style that makes for high levels of facilitation rather than one way teaching. A trained telephone counsellor and NLP Practitioner, my approach is integrative and highly bespoke, tailoring my expertise to your professional development needs. I work across a variety of industries from law, finance, insurance + higher education to the public sector, third sector and prisons with a wide range of attendees from PAs, trainees and apprentices to associates, managers and partners. I have found that maximum stakeholder engagement optimises whole organisational change. Though my workshops centre on wellbeing, they cross a variety of areas key to organisational effectiveness from communication, performance and teamwork to strategy, growth and leadership, cutting through the corporate mask to get to the root of what motivates employees to perform best.

WHAT ELSE?

My passion for training groups stems from diverse life experience which has seen me navigate (not always bright and breezily, I might add) different countries, corporate environments, challenges and adventures from property, PR, law and higher education to South America, Madrid, Chamonix and beyond. What I can safely say I’ve learnt along the way is what lies beneath true happiness, how fulfilment and success really works and – more importantly – how I can help your workforce and organisation thrive. Because no matter how different people may seem, we all operate within a similar framework of happiness. We’re frustrated when we work in environments that don’t meet our needs and we’re engaged when we work under inspiring leadership within supportive teams. Once we understand why we feel and behave the way we do, what undermines and drives success, we can learn toolkits to thrive and reshape corporate culture from the inside out.

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Remember, you don’t have to get it perfect, you just have to get it going.

Warmly,

Melanie